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Automotive Service Management
Video Resources

These are live, raw videos I thought managers might find helpful in working with their people. The videos are from different presentations, mostly to service managers, over the last 20+ years. These live videos are without any special editing, lighting or scripting other than the general info I share when presenting these different topics. I took these videos from a single camera angle. I hope you enjoy them and find them as good resources. I will be adding more videos over time.

These videos are presented via YouTube.com/MindInnovations21, my video channel for my management presentations. All videos can be viewed full screen. All times are shown in minutes:seconds.

Don't Be a Scud Missile Manager! (4:46)




Gaining Employee Cooperation! (1:05)




Inverting the Management Pyramid (10:49)




Are You Setting Up Your Employees for Failure? (7:23)




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Service Management Articles & Videos | Auto Service Links
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